Frequently Asked.....

1-833-RNTBIKE

1. What kind of bikes do you rent?

Our  inventory consists of  step thru frame 7-speed, dual hand brake,/disc brake, finest quality made pedal and Electric bicycles. We do not have TRIKES or KIDS BIKES. Pedal Bikes are for 16 Years and Up! You Must Be 21 Years Old to ride and Electric Bike.  All rentals do have full suspension height adjustable leather seats, baskets with  locks, helmets and bottle holders included in the Rental Price!

2. What Sizes Are The Bikes?

The bikes are designed to fit most people ranging from

5'0" to 6'4". The seats are fully adjustable, full suspension leather padded.

3. What to do if there is an issue with the bike?

Please call immediately, we will gladly repair or exchange your equipment ASAP. Please DO NOT TEXT us with repair issues. You must speak to someone over the phone. You can also place our number in your phone for your convenience. 1-833-RNT-BIKE (768-2453)

4. Where do I leave my bike at the end of the ride?

Leave the bike at the same place it was delivered. Lock the bike wheel to the frame or a lampost etc. and spin the number dial to lock. Text to confirm Bike is ready for return pick-up. You do not need to wait for us to pick up the bike! There are no refunds for early returns.

1-833-RNT-BIKE (768-2453)

 What if it Rains?

You Get Wet!

We do not give refunds for rain.

Canceling BECAUSE OF SEVERE WEATHER?

For the most part, your reservation is valid regardless of the current weather unless Village Bike Rent feels that your safety may be jeopardized. However, if you experience weather-related conditions that you feel are severe and wish to cancel, please refer to the Severe Weather Conditions Policy. There may be cancellation fees involved if Renter cancels and the weather doesn't meet Severe Weather definitions according to our policy. Village Bicycle Rental will do its best to resolve any issues if they are not clear.

     What happens if a bike is stolen while I've rented it?

You will be charged the retail value of the bicycle. Always Lock The Bike!

CANCELLATIONS

Advance Reservations Guarantee Availability

Book Online anytime for next day rentals.

Except for 1 day rentals, the date booked is considered the first day. (ex. 3 day picked up anytime Monday is due Wednesday by 5 PM).

1 day rentals are due back by 5 PM regardless of start time.

Bikes not delivered by 5 PM on first day will be considered “no show” and re-enter inventory.

Multi Day/Weekly rentals must be stored inside a domicile. (hotel room/concierge closet, garage, lanai.

All reservations subject to our 24 hour cancellation policy

As cyclists ourselves we understand sometimes things don’t always go as planned. Regardless of the changes occurred to your cycling days, we commit our bike rental service to be flexible, friendly and supportive. Kindly keep us posted well in advance and we will try to minimize any impact cancelling your rental might have.

Bikes are to be used by the reservation person/persons only. BIKE SHARING IS PROHIBITED! ONLY THE PERSON(S) WHO HAVE SIGNED THE WAIVER ARE PERMITTED TO USE THE BICYCLE.

Customer agrees to return the bike in clean, UNDAMAGED condition to avoid any ADDITIONAL charges for repair, maintenance or replacement. Customer accepts use of the equipment, AS IS, in good condition and accepts full responsibility for care of the equipment while under his/her possession. Damaged parts or components will be repaired/replaced at Village Bike Rent discretion and customer agrees to pay regular shop rates and retail prices for components replaced. Clean condition means normal wear and tear is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats or other parts from misuse and/or crashes. Note: All bikes should be returned clean of mud and debris. Any bike not returned clean will be assessed a 1 hour additional fee. Late returns are subject to fees.

Customer agrees to provide Village Bike Rent with credit card details, for precautionary use only: I authorize Village Bike Rent to charge the credit card the have on file for me for all eventual costs in case of damages to the bicycle(s) during my rental period, comprehensive of labour, except in the case that I can demonstrate other’s faults with evidence and all necessary information for reimbursement. In case of theft, I will be responsible for reimbursing Village Bike Rent for the original price of the bicycle(s), plus the cost of any accessories that were provided at the time of the bike rental.

If bike is locked and unattended, the renter still assumes total responsibly of the safe keeping of the bike whether it is lost, damaged or stolen.

A $25 fee will be charged for lost keys or locks.

$25 for lost Helmet

We are an independent locally owned company. We are not affiliated with The Villages Companies

The Villages Developer or The Villages Community Development District.

See “Legal Notices Page